It seems as if every time we turn around, there is a new search system on the market claiming to use Artificial Intelligence and Machine Learning. Furthermore, these are going to replace our need for a traditional Boolean search system. Though there is no doubt these systems continually improve, we have found it difficult to quantify their performance against the more traditional search approach. Additionally, it is challenging to figure out where the systems can add value in the traditional search process since each operates in a black-box fashion with varying features and transparency.
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